Advantages/Dis-advantages of Comm Methods

Written communication tends to be more formal than other methods of communication because it:

• is always used by knowledgeable people.

• allows individuals to organize their thoughts meaningfully.

• is always composed of facts, not opinions.

• is the preferred method of communication for all jobs.

One of the advantages of verbal communication is that:

• there will be a permanent record of the meeting
• there is an opportunity for immediate feedback.
• it makes sure that everyone has fully understood the message

Choose TWO advantages of voice telephones?

• Voicemails can be left

• Landlines may not always be answered

• Mobile phones may be in a geographical location where signal is not available

• Time differences between countries may not be considered when making voice calls

• Calls can be taken at fixed locations (landlines) or any geographic locations with signal (mobiles)

Choose TWO advantages of SMS (short message services or text messages on phones).

• Only short messages can be sent

• It's cheap - usually included in mobile phone packages

• Short messages can be sent to quickly connect people around the world

• Can be difficult to type an SMS on a small mobile phone keypad

• May not be delivered if the mobile network is down

Choose ONE DISADVANTAGE of IM (Instant Messaging)

• Messages are sent in real time and responses are instantaneous

• Emotions cannot be expressed as well as when talking to a person

• Files / pictures can be sent in IM conversations

Choose ONE DISADVANTAGE of IM (Instant Messaging)

• It is similar to talking face-to-face with someone

• It is possible to talk to many people at once

• People can send viruses through pictures or files

Choose TWO advantages of Electronic Mail (Email)

• Email can be impersonal and misunderstood

• Emails may be sent to the wrong person if email addresses aren't checked

• Information can be sent quickly to many people in the same time it takes to email one person

• People may not receive emails due to no internet connection or email filters

• Effective in providing quick answers to questions

Choose TWO DISADVANTAGES of Electronic Mail (Email)

• A range of information can be sent as email attachments

• Attachments can contain viruses

• Can be accessed on a range of devices such as smartphones, laptops, PC's etc. as long as there is an internet connection

• Email addresses can be hacked which could be used to forward viruses to contact lists

• Employees / customers email addresses can be stored in contact lists

Two ADVANTAGES of bulletin boards

• Any registered user can make comments which are visible to everyone immediately

• Any registered user can make comments or give answers but they may be wrong

• Needs to be monitored by a trustworthy person but this is also time consuming

• Can get a fast response to a question

Give THREE ADVANTAGES of VoIP (Voice over Internet Protocol)

• With a broadband internet connection, PC-to-PC phone calls are free

• PC-to-Voice calls can be costly

• Calls can be made wherever there is an internet connection by signing into your VoIP account

• No service during a power cut

• Lots of features such as call forwarding, call waiting, voicemail, caller ID, three-way calling are available