Workplace Communication Test REVIEW

Which of the following is NOT a strategy for workplace communication?

• Planning your dinner

• Active Listening

Which of the following is an example of active listening?

• Making eye-contact with the speaker

• Checking the time while someone is talking to you.

Check each box that is a sign of active listening

• eye contact

• smile

• ignore distractions

• do not interrupt speaker

Communication -

• Reading a book to yourself

• Sending information from one person to another

Check all forms of communication: (verbal AND nonverbal)

• Texting

• Driving

• Talking

• Email

Having good workplace communication IS important to do well at your job.

• True

• False

Clarification-

• A person's place of employment

• Checking with the speaker if you are confused.

Verbal Communication -

• Talking

• Texting

• Waving

Nonverbal communication - (2 answers)

• Talking

• Texting

• Emails

In order to make sure your message at work is to the point and clear, you should first

• Think about what you are going to say.

• Blurt out what comes to your mind.