Communication Quiz Review

People combine verbal and nonverbal messages to communicate their thoughts and feelings.

• True

• False

Good communication skills help ensure that messages get through clearly from one person to another.

• True

• False

Good communication is optional to healthy relationships because friends can easily read each other's body language

• True

• False

Good writing skills are increasingly unimportant with all of the new technology available today.

• True

• False

When writing an e-mail, it is best to be as focused and brief as possible.

• True

• False

It is easier to "read" someone's emotional tone when they are texting, rather than when you are communicating face to face with them.

• True

• False

People send messages not only with the words they say, but also with the tone of voice they use.

• True

• False

One technique for improving your active listening skills is to focus on what you are going to say next.

• True

• False

The statement "I feel frustrated when you don't listen to what I'm saying because it makes me feel that you are not interested in my ideas" is an example of a mixed message.

• True

• False

When engaging in active listening, you should be already have your mind made up concerning whether the speaker's opinion is correct, so that you are not swayed by what she says.

• True

• False