Emergency Escalation & Call Tree Matrix

Emergency Escalation & Call Tree Matrix

Professional Development

15 Qs

quiz-placeholder

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Emergency Escalation & Call Tree Matrix

Emergency Escalation & Call Tree Matrix

Assessment

Quiz

Other

Professional Development

Hard

Created by

Saepul Perdanaputra

Used 5+ times

FREE Resource

15 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

There should be five main components to any Escalation Procedure, which one is not?

Master Contact List

Individual Escalation Lists

Pocket Size Master Contact List

Posted Call Tree Matrix

2.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

Which one are not required to be in the master contact list?

Client Business Secretary

Building Management

JLL Management

Client FM Representative

3.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

What is Individual Escalation List?

Detail list of master contact list

Detail list of someone should be called on specific various situations

Detail list of client escalation list during emergency situation

Detail list of FM team both client and JLL team

4.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

What should be included in pocket size essential contact list?

FM client stakeholder (CRESA or CRE or CRS, etc)

Client Business Line Manager

Non Critical Vendor

Regional EOS Lead

5.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

What is the minimum frequency to review master contact list?

Annually

Semi annually

Quarterly

Monthly

6.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

Where is the best location to put Posted Call Tree Matrix?

Corridor hall

Receptionist desk

Security Room

Within any Critical Environment

7.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

What is JLL escalation technology to be used?

JLL Accident and Incident Reporting

JLL Escalation Apps

CMO Mobile Apps

CMO Incident Reporting

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