Emergency Escalation & Call Tree Matrix

Quiz
•
Other
•
Professional Development
•
Hard

Saepul Perdanaputra
Used 5+ times
FREE Resource
15 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
There should be five main components to any Escalation Procedure, which one is not?
Master Contact List
Individual Escalation Lists
Pocket Size Master Contact List
Posted Call Tree Matrix
2.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
Which one are not required to be in the master contact list?
Client Business Secretary
Building Management
JLL Management
Client FM Representative
3.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
What is Individual Escalation List?
Detail list of master contact list
Detail list of someone should be called on specific various situations
Detail list of client escalation list during emergency situation
Detail list of FM team both client and JLL team
4.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
What should be included in pocket size essential contact list?
FM client stakeholder (CRESA or CRE or CRS, etc)
Client Business Line Manager
Non Critical Vendor
Regional EOS Lead
5.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
What is the minimum frequency to review master contact list?
Annually
Semi annually
Quarterly
Monthly
6.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
Where is the best location to put Posted Call Tree Matrix?
Corridor hall
Receptionist desk
Security Room
Within any Critical Environment
7.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
What is JLL escalation technology to be used?
JLL Accident and Incident Reporting
JLL Escalation Apps
CMO Mobile Apps
CMO Incident Reporting
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