M 1.3 Short Assessment

A conscious choice made after evaluating the available alternatives, for the purpose of achieving a specific result.

• Strategy

• Decision

• Plan

• Implementation

The manager is tracking events where there is a flag in the control data of the laboratory machines.

• Recognition

• Investigation

• Definition

• Follow-up

Step 4 of making decision-- where you determine what solutions are available to remedy the situation.

• Definition

• Solution Evaluation

• Identification of alternatives

• Selection of alternative

People with a variety of backgrounds are brought together as a troubleshooting team.

• Brainstorming

• Synectics

• Nominal Grouping

• Delphi method

Measures the risk by assigning a value, expressed as a percentage, to the likelihood of a specific event occuring.

• Probability analysis

• Queuing theory

• Linear Programming

• Simulation

Designs models to imitate real-life conditions so the different intervention scenarios can be compared.

• Probability analysis

• Queuing theory

• Linear programming

• Simulation

A branch of management science that specializes in quantitative tools.

• Operations research

• T chart

• Quality Control measures

• Financial data

• Problem-Solving Chart

• Advantage and Disadvantage Chart

• Comparison Chart

• T chart

Qualitative Tools, except

• Personal Judgment

• Synectics

• Simulation

• Brainstorming

Determining what are the best possible solutions of the problem through delegating a committee to form recommendation

• Selection of best alternative

• Solution evaluation

• Identification of Alternatives

• Implementation of the solution