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Hospitality & Lodging Review

Authored by Jessie Palmer

Other

9th - 12th Grade

Used 1+ times

Hospitality & Lodging Review
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18 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

The word hospitality comes from the ________ term hospice, meaning “to provide care and/or shelter for travelers.”

French

American

Spanish

Italian

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the international symbol for hospitality?

Apple

Orange

Kiwi

Pineapple

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

How many segments make up the hospitality industry?

3

4

5

6

4.

MULTIPLE SELECT QUESTION

45 sec • 1 pt

True or False. Travel is one of the five segments of the hospitality industry?

True

False

5.

MULTIPLE SELECT QUESTION

45 sec • 1 pt

True or False. Service is another word for hospitality?

True

False

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

People with a ____________________ are happy to do something extra to make the guest’s experience memorable.

hospitality mind

service spirit

customer service mindset

good attitude

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

an expression used to describe a guest and an associate meeting—as when a guest walks into a restaurant

game time

happy hour

moment of truth

sales opportunity

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