AS Business - Human Resource Management

Human resource management is best defined as:

• the recruitment, selection and disciplining of employees

• the strategic management of a firm’s resources

• the management of human resources.

Workforce planning is best defined as:

• a review of the skills and qualifications of all workers

• analysing and forecasting the numbers and skills of those workers that will be required by the organisation to achieve its objectives

• the measurement of the rate of labour turnover

• an audit of the firm’s workforce.

Which of the following factors is most likely to reduce the future number of staff required by a firm?

• an increase in forecast demand for the fim’s product

• an increase in labour turnover

• higher productivity levels of staff

• a law limiting the number of hours employees can work in a week

The following list summarises the steps involved in the recruitment and selection process:

(i) Draw up a person specification.

(ii) Draw up a shortlist of applicants.

(iii) Prepare a job advertisement.

(iv) Draw up a job description.

(v) Conduct interviews.

• (i) (ii) (iii) (iv) (v)

• (i) (iv) (ii) (iii) (v)

• (iv) (i) (iii) (ii) (v)

• (iv) (i) (ii) (iii) (v)

Which of the following is not generally considered to be an advantage of internal recruitment?

• no need for induction training

• gives a career structure for staff at the firm

• usually quicker than external recruitment

• gives a wider choice of potential applicants

Which of the following definitions is incorrect?

• induction training − work-related education to increase workforce skills

• on-the-job training − instruction at the place of work

• off -the-job training − instruction away from the place of work

• staff appraisal − the process of assessing the effectiveness of an employee

Which of the following statements about a contract of employment is incorrect?

• It is a legally binding agreement between the employer and the employee.

• It imposes responsibilities on the employer.

• It details the employee᾿s responsibilities.

• It sets out the disciplinary procedures of the firm.

Which of the following is an example of gross misconduct?

• theft of money from the employer

• persistent lateness at work

• failing to carry out responsibilities eff ectively

• an employer failing to pay a worker on time

A recent trend in labour recruitment has been towards employing more part-time staff on temporary contracts. What is the most likely explanation for this trend?

• Part-time workers are more committed to the business.

• Part-time workers are more committed to the business.

• It reduces overheads for the business in times of lower demand.

• Part-time workers will have greater skills than full-time workers.

The HR manager at Dart Electronics, a small business operating in Rio de Janeiro, Brazil, observed that in 2019, out of an average workforce of 83, there had been the following leavers: five employees had taken jobs at other businesses, two employees had retired, one employee had resigned for an unspecified reason and three employees had left to care for young children. What was the labour turnover for 2019?

• 12%

• 13.3%

• 10.8%

• 6%