Email Etiquette
Authored by Julie Emory
English
9th - 12th Grade
CCSS covered
Used 398+ times
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14 questions
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1.
MULTIPLE CHOICE QUESTION
2 mins • 1 pt
What should you always use in an email?
Emojis
Casual language
All caps
Subject line
Tags
CCSS.SL.9-10.6
CCSS.W.9-10.1D
CCSS.W.9-10.2E
CCSS.SL.11-12.6
CCSS.W.11-12.2E
2.
MULTIPLE CHOICE QUESTION
2 mins • 1 pt
Before you press send, you should always ___________ your email.
delete
proofread
bold
forward
Tags
CCSS.RI.9-10.4
CCSS.RI.9-10.4
CCSS.RI.11-12.4
CCSS.RI.7.4
CCSS.RI.8.4
3.
MULTIPLE CHOICE QUESTION
2 mins • 1 pt
You need a greeting or salutation in emails.
True
False
Tags
CCSS.SL.9-10.6
CCSS.W.9-10.1D
CCSS.SL.11-12.6
CCSS.W.11-12.1D
CCSS.RL.9-10.4
4.
MULTIPLE CHOICE QUESTION
2 mins • 1 pt
You should avoid using ALL CAPS in your emails.
True
False
Tags
CCSS.RI.11-12.8
CCSS.RI.9-10.7
CCSS.RL.11-12.8
CCSS.RL.8.7
CCSS.RL.9-10.7
5.
MULTIPLE CHOICE QUESTION
2 mins • 1 pt
What is the best way to start a professional email?
Hey!
Dear Mrs. Emory,
What's up?
YO!
Tags
CCSS.SL.9-10.6
CCSS.W.9-10.1D
CCSS.W.9-10.2E
CCSS.SL.11-12.6
CCSS.RL.9-10.4
6.
MULTIPLE CHOICE QUESTION
2 mins • 1 pt
Some questions and conversations are best to have face-to-face because there’s a large risk of misunderstanding in email.
True
False
Tags
CCSS.W.9-10.1D
CCSS.W.9-10.2E
CCSS.W.11-12.1D
CCSS.RL.9-10.4
CCSS.W.11-12.2E
7.
MULTIPLE CHOICE QUESTION
2 mins • 1 pt
Which of the following should NOT be included in a complaint?
A description of your concerns
Attempts you made to resolve a problem
TYPING IN ALL CAPS TO SHOW THAT YOU ARE ANGRY
Ideas for how the problem could be solved
Tags
CCSS.SL.9-10.6
CCSS.W.9-10.1D
CCSS.W.9-10.2E
CCSS.W.11-12.1D
CCSS.W.11-12.2E
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