Telephone handling
Authored by Nining Estuningsih
English
11th Grade
Used 122+ times
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40 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
If someone leaves you a message on voicemail, you have to _______ it.
read
listen to
text
answer
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
I'm busy right now. Can you _______ later?
hang up
call back
call through
hang on
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
To use the phone in your hotel room, you have to _______ "0" for the operator first.
answer
pick up
dial
call
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Maria's not here just now. Would you like her to _______ your call?
return
answer
take
message
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
A telephone call in which three or more people can hear and speak with one another is a
conference call
robocall
busy signal
video call
6.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
Randy: Good moorning. Laluna Hotel.................?
Tracy: Can I speak to Mr. Nielson, Please?
Randy: Yes. Wait a moment.
May I help you?
Help me please.
Can you help me?
Can I take a message?
7.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
Maura: Is Denny in?
Diara: ................ Can I take a message?
Maura: No, I'll call him back.
Yes, hold a moment, please.
I'm afraid he's out at the moment.
May I leave a message?
Yes, he is in the class.
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