Business Management- Chapter 3 Test

In the past, managers had little authority over the employees in a business.

• True

• False

All leaders tend to share several common characteristics.

• True

• False

Leaders can be effective without good human relations skills.

• True

• False

Relationships are important for managers, because they are responsible for getting work done through others.

• True

• False

Effective leaders are born with the necessary skills; the skills cannot be learned.

• True

• False

One of the most important responsibilities of a manager is to create an atmosphere that encourages employees to do their best work to make the business successful.

• True

• False

Not every manager is currently an effective leader, but leadership skills can be developed.

• True

• False

Any manager who is able to get employees to do what he or she wants is a leader.

• True

• False

both expert and identity power are related to effective leadership characteristics.

• True

• False

Managers are the only people in an organization who need leadership skills.

• True

• False