Order and Quote Maintenance

If it's not too late in the process, you can delete a credit card if the customer calls and says their card was declined and they need to use a different one.

• True

• False

If you are updating a quote for a customer, you can change the Valid To date.

• True

• False

We cannot resend an order confirmation email if a confirmation was not sent at the time of the order.

• True

• False

You can add items to an existing order.

• True

• False

If it’s not too late in the process, you can add a Collect Account Number to an order.

• True

• False

A customer says they need to remove one item from their order. The Order Status is green, and you can make changes. You cannot cancel one line on an order. You have to cancel the full order.

• True

• False

If you unreject a Will Call order for a customer, you have to Check Stock to make sure it is available in the location needed.

• True

• False

We cannot update a PO on an order.

• True

• False