What tools are we using to unshape the back up modem?

• BAT

• T&DM

• MODINI

• NBN PORTAL

Where to raise service request ?

• BAT

• T&DM

• MODINI

• NBN PORTAL

How much is the NBN Co development Charge ?

• $1

• $115

• $300

• $301

Whose responsibility is MDF or Main Distribution Frame ?

• Telstra

• NBN

• Body Corporate

• Customer

Which is not included in Pausing Ticket options in Natama ?

• Customer to contact Telstra

• Created in Error

• Non responsive workflow

• Customer idle

Which is not included in Pausing Ticket options in Natama ?

• Customer to contact Telstra

• Created in Error

• Non responsive workflow

• Customer idle

Which is not part of truck roll exemptions ?

• PA Customer

• Physically and Mentally health conditions

• Customer requested

• Danger accessing equipment

Which is not part of NBN Speed remediation ?

• Costless exit

• Offer TIO

• Downgrade

• Refund

Where to access Natama ?

• Console - Salesforce

• Standalone Natama

• Live Person

Where to check NBN box details ?

• Capture

• Console - Salesforce

• NBN Portal