The Formal (Business) Letter

The six parts of the business letter are

• The heading, inside address, greeting, salutation, closing

• The heading, inside address, greeting, body, closing

• The heading, inside address, salutation, body, closing, signature

• The heading, inside address, greeting, introduction, conclusion, signature

P.O. Box N-872

Nassau, Bahamas.

Is an example of what part of the business letter?

• Heading

• Signature Line

• Recipients Address

• Body

Dear Mrs. Rolle, (comma)

is a proper Salutation for a business letter.

• TRUE

• FALSE

Dear Ms. Smith:

is an example of a...

• Subject Line

• Salutation

• Greeting

• Complimentary Closing

Yours truly,

is an example of a...

• Salutation

• Signature Line

• Complimentary Closing

• Body

The greeting and the sender’s P.O. Box of the letter is a part of the

• Heading and Salutation

• Complimentary Closing and Recipients Address

• Complimentary Closing and Salutation

• Body and Recipient’s Address

Where does the signature appear?

• A part of the Inside address

• After the complimentary closing?

• In the greeting

• On the envelope

What punctuation mark should be used after the complimentary closing?

• Colon

• Period

• Comma

• Exclamation mark

The heading includes...

• Sender's Address

• Recipient's Address and Date

• Sender's P.O. Box, City, Country and Date

• Recipient's Address and Time

In which paragraph should the purpose for writing appear?

• The heading

• Introduction

• Closing

• 2^nd paragraph