The Guest Cycle
Authored by Angelica Cabuang
Specialty
University
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20 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
RESERVATION
Pre-arrival
Arrival
Occupancy
Departure
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Attends to inquiries on room rates
Pre-arrival
Arrival
Occupancy
Departure
3.
MULTIPLE SELECT QUESTION
45 sec • 1 pt
Room assignment
Pre-arrival
Arrival
Occupancy
Departure
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Guest asks if you can confirm their flights
Pre-arrival
Arrival
Occupancy
Departure
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
SAFE DEPOSITS
Pre-arrival
Arrival
Occupancy
Departure
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Issuing of key
Pre-arrival
Arrival
Occupancy
Departure
7.
MULTIPLE SELECT QUESTION
45 sec • 1 pt
Baggage handling
Pre-arrival
Arrival
Occupancy
Departure
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