Letter of Complaint review

What type of letter is the complaint letter?

• Formal Letter

• Informal Letter

Why do we need to write complaint letters?

• To show that we are always in the right
• To show that we sometimes can be wrong
• To provide feedback and see improvements
• To show our care and concern

In the introduction of a formal letter you must

• give your name and address

• state the reason for writing the letter

• ask the reader to keep in touch

Tags

CCSS.W.9-10.1D

CCSS.W.9-10.2

CCSS.W.9-10.2A

CCSS.W.9-10.4

You may begin a complaint letter with...

• "Hi Manager"
• "To Whom it May Concern"
• "Dear Sir/Madam"
• "Hi Mr Lim"

Tags

CCSS.RI.7.5

CCSS.RI.8.5

CCSS.RI.7.3

CCSS.RI.8.3

CCSS.RI.6.3

You may finish a formal letter with...

• Best wishes

• Yours faithfully

• Yours sincerely

• Yours

Tags

CCSS.RI.7.5

CCSS.RI.8.5

CCSS.RI.6.5

CCSS.RI.7.3

CCSS.RI.8.3

To get the receiver of your letter to take action, you must...

• insult their names
• threaten to tell their boss
• state only facts and give suggestions for improvement
• use coarse and vulgar language

Tags

CCSS.RI.7.5

CCSS.RI.8.5

CCSS.RI.6.5

CCSS.RI.6.8

CCSS.RI.7.8