Ch 4-1 Communication TERMS

The process of sending & receiving information is called....

• talking

• communication

• listening

• writing

The use of WORDS to send information is...

• body language

• manners

• verbal communication

• nonverbal communication

Any means of sending a message that does NOT use words is called...

• nonverbal communication

• verbal communication

• texting

• talking

The sending of messages through body movements such as facial expressions and posture.

• texting

• talking

• verbal communication

• body language

The area around you is called....

• body language

• personal space

• active listening

• manners

Rules for proper conduct are called....

• verbal communication

• personal space

• body language

• manners

A communication technique in which the listener shows a clear understanding of what a person is saying.

• active listening

• verbal communication

• nonverbal communication

• body language