
Rateplan Module
Authored by Khalid Yazit
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Professional Development
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15 questions
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1.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
What is quota allocation for Maxis Postpaid 98?
30GB all-day pass + 15GB weekend pass
20GB all-day pass + 20GB weekend pass
40GB all-day pass + Unlimited quota for weekend
40GB all-day pass
2.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
What is the new default soft limit for new Share Line activation?
30GB
10GB
20GB
Unlimited
3.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
Mr Aafi registered new Share Line and the soft limit is defaulted to 30GB. Can he change the Share Line default soft limit to his preferred allocation?
Yes
No
4.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
Customer register for MaxisONE Share 98 without device. Do customer entitle for Plan Rebate and how much will customer get?
Yes, RM10 monthly for 12 months
Yes, RM10 monthly for 24 months
No, customer must register for Share Line if want to enjoy rebate
Yes, RM10 perpetual monthly rebate
5.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
Ms Nadia wants to transfer her existing MaxisONE Share 98 MSISDN to his father's account. She is currently contracted with SIM Only contract and enjoy RM10 rebate for 12 months. Can frontline proceed with her request?
Transfer of ownership is allowed and new owner will continue to serve the contract and enjoy the rebate
Transfer of ownership is allowed but contract need to be terminated and penalty will be waived
Transfer of ownership is allowed if customer sign up for device contract only
Transfer of ownership is not allowed. If customer wants to proceed, contract need to be terminated and penalty will be charged
6.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
To sign up for RM1 Roaming, customers mobile line has to be on an eligible plan and not contracted for any devices before 1st October 2020. TRUE or FALSE?
TRUE
FALSE
7.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
What will happen when the RM1 Roaming Contract expires?
Customers will be ask to port out from Maxis
Standard roaming rates will apply should customer roam
Customers will have to pay RM300 to recontract
Customers will be able to roam for FREE
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