Rateplan Module

Rateplan Module

Professional Development

15 Qs

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Rateplan Module

Rateplan Module

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Professional Development

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Created by

Khalid Yazit

Used 10+ times

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15 questions

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1.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

What is quota allocation for Maxis Postpaid 98?

30GB all-day pass + 15GB weekend pass

20GB all-day pass + 20GB weekend pass

40GB all-day pass + Unlimited quota for weekend

40GB all-day pass

2.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

What is the new default soft limit for new Share Line activation?

30GB

10GB

20GB

Unlimited

3.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

Mr Aafi registered new Share Line and the soft limit is defaulted to 30GB. Can he change the Share Line default soft limit to his preferred allocation?

Yes

No

4.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

Customer register for MaxisONE Share 98 without device. Do customer entitle for Plan Rebate and how much will customer get?

Yes, RM10 monthly for 12 months

Yes, RM10 monthly for 24 months

No, customer must register for Share Line if want to enjoy rebate

Yes, RM10 perpetual monthly rebate

5.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

Ms Nadia wants to transfer her existing MaxisONE Share 98 MSISDN to his father's account. She is currently contracted with SIM Only contract and enjoy RM10 rebate for 12 months. Can frontline proceed with her request?

Transfer of ownership is allowed and new owner will continue to serve the contract and enjoy the rebate

Transfer of ownership is allowed but contract need to be terminated and penalty will be waived

Transfer of ownership is allowed if customer sign up for device contract only

Transfer of ownership is not allowed. If customer wants to proceed, contract need to be terminated and penalty will be charged

6.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

To sign up for RM1 Roaming, customers mobile line has to be on an eligible plan and not contracted for any devices before 1st October 2020. TRUE or FALSE?

TRUE

FALSE

7.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

What will happen when the RM1 Roaming Contract expires?

Customers will be ask to port out from Maxis

Standard roaming rates will apply should customer roam

Customers will have to pay RM300 to recontract

Customers will be able to roam for FREE

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