What does IPACE stand for?

• Integrated Procedures and Compliance Execution

• Internal Procedures and Controls Excellence

• Integrated Process and Controls Excellence

• Internal Process and Controls Execution

Who is responsible for the effective operation of internal controls?

• General Manager

• ICS Manager

• Operations Manager

• Unit Head

• All employees

Expenses not included in the list of petty cash expenses and those that exceed the spend limit should not be allowed.

• True

• False

• It depends

To whom shall month-end PCF reports be sent?

• ICS Manager

• Business Controller

• General Manager

• SSC ([e-mail])

Petty Cash shortage should always be investigated while Petty Cash overage is automatically considered additional revenue or income.

• True

• False

How often should ORCS be reconciled with Treatment Report and deposit slips?

• Daily

• Weekly

• Monthly

• Quarterly

It is better for actual cash to be more than the cash receipts recorded in the ORCS than for actual cash to be less than the receipts recorded in ORCS.

• True

• False

Which is allowed in our EPO policy?

• Selling of EPO injections to non-FKC patients

• Administration of multiple EPO injections to one patient in one day (if with Physician's order)

• Storage of EPO injections bought by patients outside FKC in the clinic refrigerator

• Selling of EPO injections to potential FKC patients

If a patient expires and his/her guarantee letter has not been fully consumed, we can disburse the remaining amount to the patient’s relative as long as the relative provides us a formal letter request.

• True

• False

When should we operate internal controls?

• Daily/as scheduled

• When there is an audit

• When told to do so by the Operations Manager

• When we feel like doing so