Becoming a Better Communicator Lesson 1

Choose the term that best completes the sentence below.

A spoken word or a visual image that is used in transmitting information is known as a __________.

• mixed message

• channel

• feedback

• noise

What is the definition of the word "listening"?

• Making an effort to understand something; paying attention

• To perceive by the ear; to listen attentively

• Words that evoke an emotional response that prevents effective listening

• The amount of time it takes for people to hear a thought and process it; this is typically a good deal faster than speaking time

Choose the term that best completes the sentence below.

A _________ is one or more individuals for whom a message is intended.

• noise

• receiver

• channel

• mixed message

What is the definition of the word "hearing"?

• Making an effort to understand something; paying attention

• To perceive by the ear; to listen attentively

• Words that evoke an emotional response that prevents effective listening

• The amount of time it takes for people to hear a thought and process it; this is typically a good deal faster than speaking time

What is the definition of the word "barrier"?

• A relationship, especially one of mutual trust

• Roles assumed by individuals within a group that are destructive and block group communication

• An obstruction; anything that blocks, restrains, or separates

• Dominant in position or influence; superior

Choose the term that best completes the sentence below.

When you use words to communicate, you are being __________.

• nonverbal

• setting

• feedback

• verbal

Choose the term that best completes the sentence below.

The return of, or a response to information, as in the evaluation of a communication; the return of evaluative or corrective information to the sender or point of origin is known as ___________.

• mixed messages

• channel

• feedback

• noise

Choose the term that best completes the sentence below.

If you are unclear to the receiver about what you are saying either verbally or nonverbally, you may be sending __________.

• nonverbal

• audience analysis

• feedback

• mixed messages

Choose the term that best completes the sentence below.

When you do not use words to communicate, you are being __________.

• nonverbal

• channel

• verbal

• noise

Choose the term that best completes the sentence below.

__________ is interference that keeps a message from being understood.

• Audience analysis

• Mixed messages

• Receiver

• Noise