Sustainable TOURISM QUIZ!!!

Loyalty in hospitality refers to...

• Not working for two bosses at once

• Staying honest

• being fair and equitable in all dealings

• pursuing excellence

Accountability in hospitality might refer to...

• answerable to the quality of your decisions

• avoiding conflicts of interest

• not misleading others

• protecting the company's status

If Zander the manager personally apologised to customers for minor errors in room service, he is...

• showing loyalty

• showing trustworthiness

• upholding the establishment's reputation

• being fair

Corporate Social Responsibility refers to....

• businesses satisfying stakeholders by being sustainable

• tourism for a better world

• reviewing all impacts of a chosen development

• the total amount of greenhouse gasses made through human activities

Green tourism refers to...

• impact statements regarding the total cost on the environment

• a business approach to sustainable development

• travel that is low impact and environmentally friendly

• creating a better world

The legal tool to determine whether an environmentally damaging project should go ahead is an...

• Environmental Impact Statement

• Carbon Footprint Analysis

• Contract Dispute Resolution

• Deus Maximus

Flying economy class is less environmentally damaging than flying first class

• True

• False

An example of carbon offsetting is:

• planting new trees

• reducing travel times

• driving back on trips rather than flying

• buying a dual flush function toilet

Dairy and beef are harmful to the environment because...

• land clearing

• methane emissions from farts

• carbon emissions from feeding

• all of the listed responses

The top positions within a hotel fall under...

• finance

• human resources

• front office

• management