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Product Knowledge

Authored by Bryan Ckh

English

University

Used 2+ times

Product Knowledge
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15 questions

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1.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

Are customers eligible to take up Samsung TV after signing up for Zerolution 360?

Yes

No

Maybe

Only after 3 months staggering

2.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

Are customers able to sign up for BOTH Apple TV 4k & Samsung TV?

Yes

No

Maybe

Only after 3 months staggering

3.

MULTIPLE SELECT QUESTION

20 sec • 1 pt

Are non Maxis customers entitled for the 25% off on HK speakers if they did a Fibre submission?

Not entitled

Yes, regardless of submission

Only if port is available

Only under exceptional approval

4.

MULTIPLE SELECT QUESTION

20 sec • 1 pt

Adam just re-contracted a Zerolution package. Is he eligible for the HK 25% offer?

No, only for new lines and Fibre submissions

Yes, discount applies for re-contracts

No, only K2, new lines and Fibre submissions

5.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

What is the duration to take up Zerolution accessory after signing up with a K2/Zerolution contract?

1 week

1 month

3 months

Any time

6.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

Can the Samsung TV be delivered before Fibre is installed?

Yes, cause the contract is assigned on the same date as the Fibre when submitted.

Only on exceptional handling

No, only after the Fibre installation is completed

Only if you're subscribed to the Astro package

7.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

What is the duration for the Samsung Tv's warranty?

1 year

2 years

3 years

Depending on Samsung

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