Restaurants and Food/Beverage Services Pathway

Employees in the Restaurants, Food/Beverages pathway perform which tasks?

• Maintain operations

• Promote Guest Services

• Enhance dining experiences in eating and drinking establishments

• All tasks

All these are careers in this pathway ,EXCEPT:

• Caterer

• Chef

• Soccer player

• Restaurant owner

There are 3 different types of employee levels. Which is the highest level of employees?

• Entry level

• Skilled level

• Managerial level

• None of these

There are mid level employees like supervisors of kitchen and wait staff. They are also in charge of the schedules and payment transactions.

• Entry level

• Skilled level

• Managerial level

• None of these

Entry level employees in this field have a duty which involves:

• a high degree of customer interaction

• cleaning only

• hiring employees

• firing employees

Some of the duties of an entry level employee, such as a waiter, involve:

• Greeting customers

• Taking food orders

• Taking drink orders

• All of these duties

Which are the Basic Foundational Skills needed to work in a restaurant?

• Time Management

• Customer Service

• Communication

• All of these are basic the foundational skills needed

What about those working in Management Positions, what skills should they have?

• Effective team leaders

• Hands-on experience

• Understanding Software

• All these are skills needed

If you are a Manager, you need to know:

• how to work with people

• know about finances

• motivate your employees

• All of these

True or False. There are laws to ensure the health and safety of restaurant or food and beverage service establishment.

• True

• False