HOUSEKEEPING

The word “house” is referred to as ____ while “keeping” is for _____

• motel; clean and orderly maintenance

• clean and orderly maintenance; hotel

• hotel; clean and orderly maintenance

• hotel; orderly maintenance

Refers to the upkeep and maintenance of cleanliness and orderliness in a house or a lodging establishment such as inn, hotel, apartel, condominium, resort, dormitory or a hospital.

• Front Office

• Housekeeping

• Font Office

• Housekepping

Supports the Executive Housekeeper in all duties of the housekeeping operation and cleanliness levels in all areas of the hotel.

• ROOM BOY, CHAMBERMAID OR ROOM ATTENDANT

• ASSISTANT EXECUTIVE HOUSEKEEPER

• HEAD HOUSEMAN OR PUBLIC AREA SUPERVISOR

• HOUSEKEEPING MANAGER

Conduct routine inspection to check the quality of room make up. Ensures that the rooms are installed with standard room amenities and that the area is free of safety hazards

• GARDENER AND GROUNDS MAINTENANCE CREW

• PEST CONTROL TECHNICIAN

• HEAD HOUSEMAN OR PUBLIC AREA SUPERVISOR

• ROOMS KEEPING/ ROOMS MAINTENANCE SUPERVISOR

Prepare billing of mini-bar consumption giving priority to rooms occupy by guests who are about to check out within the day.

• RUNNER/ ATTENDANT

• ROOM ATTENDANT

• HOUSEMAN

• MINI-BAR RUNNER/ ATTENDANT

Look for patches or holes and other entry points of insects and take corrective action.

• HEAD HOUSEMAN OR PUBLIC AREA SUPERVISOR

• MINI-BAR RUNNER/ ATTENDANT

• ROOM BOY, CHAMBERMAID OR ROOM ATTENDANT

• PEST CONTROL TECHNICIAN

RESPONSIBILITIES OF THE HOUSEKEEPING DEPARTMENT

• Submiting Night Sales Report, Serving as a communications centers, and Recording of Registered Guests

• Guestrooms Maintenance, Providing Linen/Laundry Service, and Maintanance of Public Areas

• Providing Linen/Laundry Service, Guestrooms Maintenance, and Maintenance of Public Areas

• Attending rooms for expected arrivals, Handling and Distributing room keys, and Receiving mails, parcels and messages.

Responsible for staff training, inter-department communications and staff scheduling.

• ROOMS KEEPING/ ROOMS MAINTENANCE SUPERVISOR

• HOUSEMAN

• HEAD HOUSEMAN OR PUBLIC AREA SUPERVISOR

• EXECUTIVE HOUSEEKEPER OF HOUSEKEEPING MANAGER

Refers to housekeeping maintenance in commercial lodging establishments such as hotels, cruise/passenger ships, motels, resorts, and inns apartels,

• Intitutional Housekeeping

• Institutional Housekeeping

• Domestic Housekeeping

• Domectic Housekeeping

Applies to housekeeping maintenance at home. It covers the bedrooms, kitchen, dining, receiving area, grounds and the surrounding areas within the house.

• Domestic Housekepping

• Institutional Housekeeping

• Domestic Housekeeping

• Executive Housekeeping