Active and Passive Listening Skills

Communication skills are broken into these sections

• Listening and Speaking

• Listening

• Speaking

• communication Barriers

What are the two types of Listening skills

• feedback and listening

• silence and mix messages

• active and passive

• assertiveness and passiveness

Passive Listening is

• speaker is sharing feelings and ideas

• understands the speakers feeling and message's meaning

Active Listeners

• use direct questions

• restate the message they heard

• hears and understands what is being said

• All of the above

A good listener

• has distractions

• sticks to thier opinions

• interupts speaker to give feedback

• none of the above