Wireless & Visits

Technical Visit escalation to SLS will with

Status :

• Open

• Waiting for CST

• Waiting for responce

Way of communication for Maintenance Visit :

• Call & SMS

• SMS

• Call

SSID in WIFI means

• WIFI Name

• WIFI Password

• WIFI Security

Installation visit will be for old CST only

• True

• False

CST has wireless issue (unable to connect

to wireless), CCA action:

• Inform CST to try another Device.

• Remove preferred network then write the

  correct PW

• Troubleshoot with CST as Browsing Case