Business Letters Quiz

With block format, all new paragraphs are indented.

• True

• False

In business letters a salutation is generally followed by a comma or a colon.

• True

• False

Business letters should be simple and easy to read.

• True

• False

The date on a business letter should appear after the salutation.

• True

• False

An "Enclosure" note should appear below the typed name of the sender at the end of the letter.

• True

• False

The first paragraph of a business letter should be comprised entirely of "small talk".

• True

• False

Typist initials should be in ALL CAPS.

• True

• False

Identifying the audience is one of the first steps in planning a business letter.

• True

• False

It is considered standard formatting to include the recipient's address before the salutation in a business letter.

• True

• False

You should QS after the complimentary close because it is the end of the letter.

• True

• False