Multidisciplinary, Employability, & Communication

It is essential to limit communication barriers

• True

• False

Effective communication is the responsibility of the:

• sender and receiver

• audience

• presenter

• person who does not understand

Jargon and abstract words that are interpreted by different people in diverse ways.

• Bias

• Semantics

• Empathy

• Point of view

What is the most powerful communication filter?

• bias

• empathy

• emotions

• listening

Which body part transmits more information than any other body part?

• legs

• arms

• mouth

• eyes

When shaking hands, the person whose hand is on top is communicating that they are in control.

• True

• False

Communication can be improved by:

• sending clear messages

• using technical terms

• saying it right the first time

• listening for facts rather than ideas

Effective listening habits include:

• tuning out when the conversation becomes difficult

• making eye contact

• listening with head down towards the floor to show humility

• prejudging what you think is going to be said

What is the definition of active listening?

• nodding head while the speaker is talking

• stating what you think the speaker means in order to gain clarification

• crossing arms over chest

• being polite and waiting for the speaker to finish speaking, then offering a response.

Medical terminology is likely understood by all patients.

• True

• False