HTMP Y1 Chapter 3 Guest Cycle
Authored by Ciera Gorrell
Other
11th - 12th Grade
Used 18+ times
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29 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
WHAT STAGE DOES THIS HAPPEN IN: RESERVATION
Pre-arrival
Arrival
Occupancy
Departure
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
WHAT STAGE DOES THIS HAPPEN IN: Attends to inquiries on room rates
Pre-arrival
Arrival
Occupancy
Departure
3.
MULTIPLE SELECT QUESTION
30 sec • 1 pt
WHAT STAGE DOES THIS HAPPEN IN: Room assignment
Pre-arrival
Arrival
Occupancy
Departure
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
WHAT STAGE DOES THIS HAPPEN IN: Guest asks if you can confirm their flights
Pre-arrival
Arrival
Occupancy
Departure
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
WHAT STAGE DOES THIS HAPPEN IN: SAFE DEPOSITS
Pre-arrival
Arrival
Occupancy
Departure
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Issuing of key
Pre-arrival
Arrival
Occupancy
Departure
7.
MULTIPLE SELECT QUESTION
30 sec • 1 pt
WHAT STAGE DOES THIS HAPPEN IN: Baggage handling (TWO ANSWERS)
Pre-arrival
Arrival
Occupancy
Departure
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