Unit 11- Front Office

Unit 11- Front Office

9th - 12th Grade

•

30 Qs

quiz-placeholder

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Unit 11- Front Office

Unit 11- Front Office

Assessment

Quiz

•

Life Skills

•

9th - 12th Grade

•

Medium

Created by

Jeanie Siegrist

Used 1+ times

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30 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

A room where guests sleep for one or more nights

Room inventory

Sleeping room

Door attendant

Check in

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

The manager who is in charge of the rooms division

Rooms director

Bell captain

Function room

Reservations record

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

A room that customers rent for activity such as a wedding or meeting

Door attendant

Function room

Reservations record

Sleeping room

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Handles everything related to selling sleeping rooms and interacting with guests

Function room

Guest folio

Front office

Rooms director

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Holds the room until the guest arrives

Bell captain

Front office

Registration

Guaranteed reservation

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Guests name, address, phone number, dates of reservation, room assigned, and special requests

Reservations record

Front office

Guest folio

Check-in

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

The count of the number of rooms sold and the number of rooms available each day

Forecasting

Account settlement

Rooms director

Room inventory

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