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Envelopes and Reference Materials
Quiz
•
Business
•
4th Grade
•
Medium
+9
Standards-aligned
Rose Thomas
Used 2+ times
FREE Resource
10 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
All of the following are reference materials EXCEPT:
dictionary
atlas
picture book
encyclopedia
Tags
CCSS.L.11-12.1B
CCSS.L.11-12.3A
2.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
I need to find a synonym for the word "friend"- which reference material should I use?
glossary
dictionary
encyclopedia
thesaurus
Tags
CCSS.L.11-12.4C
CCSS.L.6.4C
CCSS.L.7.4C
CCSS.L.8.4C
CCSS.L.9-10.4C
3.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
I'm trying to see how "disturbing" is broken into syllables- which reference material should I use?
dictionary
encyclopedia
glossary
atlas
Tags
CCSS.L.11-12.1B
CCSS.L.11-12.3A
4.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
Which reference material shows me which pages the chapters are on in a book?
glossary
title page
caption
table of contents
Tags
CCSS.RI.2.7
CCSS.RI.3.7
CCSS.RI.4.7
CCSS.RI.5.7
CCSS.RI.6.7
5.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
This was most likely found in an:
dictionary
atlas
thesaurus
table of contents
Tags
CCSS.RI.2.7
CCSS.RI.3.7
CCSS.RI.4.7
CCSS.RI.5.7
CCSS.RI.6.7
6.
MULTIPLE SELECT QUESTION
30 sec • 1 pt
Why do you need to pick up the call as soon as possible? It is because...
You can be sure that your caller will not be in a good mood.
Your caller is having an impression that you are a lazy person.
Your caller will think that you have good manners.
Your caller might also think that your company is very organised.
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Choose the best greeting.
Morning, Hannah speaking. How may I help you?"
This is Hannah. What now?"
Good morning, UUM Bursary, this is Hannah speaking. How may I assist you?"
Good morning. How may I help you?"
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