
3rd Quizizz 10/26 Training
Authored by Vincent Harper
Professional Development
Professional Development
Used 1+ times

AI Actions
Add similar questions
Adjust reading levels
Convert to real-world scenario
Translate activity
More...
Content View
Student View
21 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
If a member wants to Anthem to never contact them again what do you need to do as a CSR?
You need to contact the members phone company and talk to their manager about removing them from the call list
You need to remove the member from CPSUI
You need to add the member to CPSUI
You need to order the member an apology letter which can be ordered in Solution Central
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Where would you be able to find an ACH form for a member?
www.solutioncentral.com
www.anthem.com
www.authorizations.com
www.anthempaymenttool.com
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
We are able to send the HIPAA authorization form to the callers email.
True
False
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
If a member needed to make a payment you would be able to click on this link once you are in the the Manage Enrollment and Billing Task.
Anthem Cash App
Anthem Provider Tool
Anthem Payment Tool
Wellpoint Payment Tool
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Once HIPAA has been verified, what is the next step to view the Task to continue processing the call?
Press Close
Press Submit
Press Open
Press Next
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What do you click on when a non-member calls with questions?
Guest Services
Guest Contact
Guest Option
New Guest
7.
MULTIPLE SELECT QUESTION
45 sec • 1 pt
What are the two ways you can login into CPSUI? check all that apply
Anthem Login
Badge Number
Phone Number
Anthem Office Location
Access all questions and much more by creating a free account
Create resources
Host any resource
Get auto-graded reports

Continue with Google

Continue with Email

Continue with Classlink

Continue with Clever
or continue with

Microsoft
%20(1).png)
Apple
Others
Already have an account?
Similar Resources on Wayground
20 questions
Digi connect- Digi walk
Quiz
•
Professional Development
20 questions
Leadership and Management in Schools
Quiz
•
Professional Development
18 questions
Construction Machinery
Quiz
•
Professional Development
20 questions
Module 6: Social Groups and Organization
Quiz
•
11th Grade - Professi...
20 questions
TESOL Classroom Management
Quiz
•
University - Professi...
17 questions
Google Level 1 Prep
Quiz
•
Professional Development
20 questions
Lazada PH Quiz 1: Seller Journey
Quiz
•
Professional Development
19 questions
Versant Knowledge Base Assessment
Quiz
•
Professional Development
Popular Resources on Wayground
7 questions
History of Valentine's Day
Interactive video
•
4th Grade
15 questions
Fractions on a Number Line
Quiz
•
3rd Grade
20 questions
Equivalent Fractions
Quiz
•
3rd Grade
25 questions
Multiplication Facts
Quiz
•
5th Grade
22 questions
fractions
Quiz
•
3rd Grade
15 questions
Valentine's Day Trivia
Quiz
•
3rd Grade
20 questions
Main Idea and Details
Quiz
•
5th Grade
20 questions
Context Clues
Quiz
•
6th Grade