Quality Management Systems-Midterm Examination 2020

Quality Management Systems-Midterm Examination 2020

University

46 Qs

quiz-placeholder

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Quality Management Systems-Midterm Examination 2020

Quality Management Systems-Midterm Examination 2020

Assessment

Quiz

Other

University

Practice Problem

Hard

Created by

Gelyn Rabanes

Used 9+ times

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46 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

45 sec • 1 pt

Is the product/service made exactly as the designer/standard intended?

Performance

Reliability

Durability

Conformance to Standards

2.

MULTIPLE CHOICE QUESTION

45 sec • 1 pt

Will the product/service do the intended job?

Performance

Reliability

Durability

Conformance to Standards

3.

MULTIPLE CHOICE QUESTION

45 sec • 1 pt

How long does the product/service last?

Performance

Reliability

Durability

Conformance to Standards

4.

MULTIPLE CHOICE QUESTION

45 sec • 1 pt

What does the product/service look/smell/sound/feel like?

Performance

Reliability

Aesthetics

Conformance to Standards

5.

MULTIPLE CHOICE QUESTION

45 sec • 1 pt

What does the product do/ service give?

Features

Reliability

Aesthetics

Conformance to Standards

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

How well the customer is received?

Quality of Customer Service

Quality of Service Design

Quality of Delivery

7.

MULTIPLE CHOICE QUESTION

45 sec • 1 pt

He modified the PDCA cycle to PDSA cycle.

Dr. Walter Shewhart

Deming W. Edwards

Joseph M. Juran

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