English for Adults - Topic 1 - Vocabulary Quiz
Authored by Terry Mai
English, Business, Professional Development
Professional Development
Used 27+ times
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10 questions
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1.
MULTIPLE CHOICE QUESTION
10 sec • 1 pt
Always begin by identifying yourself by saying:
Hello, this is ...
I'm calling from ...
Could I speak to ... ?
Is ... in?
2.
MULTIPLE CHOICE QUESTION
10 sec • 1 pt
Choose the correct answer for question.
Did Ms. Chen fax something over to the client?
Yes, we need to try to resend it.
Yes, but it didn't go through.
3.
MULTIPLE CHOICE QUESTION
10 sec • 1 pt
Choose the correct answer for question.
Do I need to resend the fax?
Yes, you should try it again.
She doesn't need to know.
4.
MULTIPLE CHOICE QUESTION
10 sec • 1 pt
Choose the correct answer for question.
Should the pages be inserted face down?
Yes, that is correct.
No, I didn't receive a confirmation.
5.
MULTIPLE CHOICE QUESTION
10 sec • 1 pt
Ask for the person you wish to speak with by saying
Hello, this is ...
I'm calling from ...
Could I speak to ... ?
Is ... in?
6.
MULTIPLE CHOICE QUESTION
10 sec • 1 pt
Choose the correct answer for question.
Which documents need to be faxed?
The ones in this folder.
Please write this down.
7.
MULTIPLE CHOICE QUESTION
10 sec • 1 pt
Choose the correct answer for question.
What is the subject of the fax?
It's about the upcoming merger.
The fax number is right here.
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