Channels of Oral Communication

Which type of oral communication is best suited for the following situations?

A. To discuss a year end event for staff

B. To select the most suitable candidate for a new position

C. To inform the public about changes in product offerings

D. To contact customers on a day -to -day basis

Which channel of oral communication is observed in the image above?

• Conference

• Interview

• Meeting

Communication can be classified as ________________________________ and ________________________________.

Differentiate between an interview and a conference.

All of the following are informal types of oral communication EXCEPT

• telephone conversations

• face-to-face conversations

• presentations at business meetings

• discussions at business meetings

An advantage of oral communication is that

• it is more personal and less formal than written communication

• it is more flexible than written communication

• it is very effective to address conflicts and problems

• all of the above