Email Etiquette

If you are sending an apology email, which one of these phrases could you use?

• I am writing to express my dissatisfaction with.......

• Please accept my apology for.....

• I'd like to thank you for....

• My bad for....

How do you add someone to an email if you don't want anyone to know who else is receiving the email?

• CC

• BCC

What does BCC stand for?

Read the following email subject:

NOT FEELING WELL - LEAVE REQUEST

What is wrong with this subject line?

• Nothing is wrong

• Its all in caps

• It doesn't make sense

• It should be longer

How would you sign off am email to an employer?

• See ya later!

• Catch up soon

• Kind regards

• Yours sincerely

When you use ALL CAPS in an email, what can this make you reader think?

• You are angry

• You are shouting

• You are really excited

• All of the above

What should you NOT use in an email?

• Proper punctuation

• A greeting

• Your name

• Slang/Abbreviations

You do not need to proof read your emails?

True or False?

• True

• False