Nurse-Patient Verbal/Nonverbal Communication

Which of the following is not considered a nonverbal cues?

• Tone and rate of voice

• Eye contact

• Use of touch

• Jargon

When a nurse is suffering from laryngitis, which of the following nonverbal cues could be the most effective in communicating with a patient?

• Soft voice and physical appearance

• Gestures and eye contact

• Write a note to the patient to explain why you cant speak

• Posture

You find out that the director of nursing for the floor you work on at the hospital has just been admitted and happens to be your patient. Since you have worked with her many times before, you know that she is very authoritative and keeps a professional demeanor at al times. Which of the following nonverbal cues would you expect to observe?

• Closed postures

• Eye contact

• Open postures

• Use of gestures

The most effective way to discuss pain is expressed through which nonverbal cue?

• Body posturing

• Eye contact

• Sound

• Gestures

Which of the following is not a reason for a nurse to practice effective communication with the healthcare team.

• Improve status with healthcare team

• Reduce risk of errors

• Provide safe, quality care

• Prevent issues that must be reported to outside agencies

6. A patient who is Spanish-speaking does not appear to understand the nurse's information on wound care. Which action should the nurse take?

• Use a professional interpreter to provide wound care.

• Arrange for a Spanish speaking hospital employee to provide the wound care instructions to the patient.

• Use a professional interpreter to provide wound care instructions to the patient.

• Ask the patient to write down the questions she has for the nurse

Which nonverbal communication technique is very therapeutic and effective but requires a conscious effort and practice by the nurse .

• Listening

• Silence

• Touch

• Eye contact

What is an example of nonverbal communication?

• Writing

• Reading

• Speaking

• Moaning

Giving a bath, assisting a patient on and off the bedpan, or providing oral care are all examples of which nonverbal therapeutic communication?

• Listening

• Silence

• Touch

• Conveying Acceptance

29. When interviewing a client, which nonverbal behavior should a nurse use for the most effective communication.

• Maintain indirect eye contact with the client

• Provide space by leaning back away from the cliet

• Sitting squarely, facing the client

• Maintaining open posture with arms and legs crosse