Reading Test

Sid's Stationery

2 Smythe St, Toronto, Canada M1B 5T6

Tel: [phone]

December 1st, 2020

Kerry Michaels

1 Stevens Rd.

Scarborough, Ontario, Canada M1E 4H7

Dear Ms. Michaels,

Seasons Greetings. As a valued customer, we wanted you to be among the first to know about our upcoming holiday sale. All craft paper, specialty printer paper, and decorative envelopes will be reduced by 50% for a month of December.

As per tradition at Sid's Stationery, we will be having a Christmas raffle. This year the grand prize is a 2-night stay for two at the Meridian Inn on Toronto Island. The winner will receive a free double occupancy stay in the penthouse suite as well as a free dinner on the moonlit patio.

Money from ticket sales will be donated to The Family Foundation, a local organization that provides food and clothing to those who need it most this Christmas.

We look forward to seeing you this Christmas season.

Yours truly,

Sid and Sandy Chester

What the purpose of the letter?

• Holiday sale will start at the end of December.

• Ms. Michaels gets the prize to stay at Meridian Inn.

• Sid’s Stationery has been donated to the Family Foundation.

• To inform about holiday sale.

Sid's Stationery

2 Smythe St, Toronto, Canada M1B 5T6

Tel: [phone]

December 1st, 2020

Kerry Michaels

1 Stevens Rd.

Scarborough, Ontario, Canada M1E 4H7

Dear Ms. Michaels,

Seasons Greetings. As a valued customer, we wanted you to be among the first to know about our upcoming holiday sale. All craft paper, specialty printer paper, and decorative envelopes will be reduced by 50% for a month of December.

As per tradition at Sid's Stationery, we will be having a Christmas raffle. This year the grand prize is a 2-night stay for two at the Meridian Inn on Toronto Island. The winner will receive a free double occupancy stay in the penthouse suite as well as a free dinner on the moonlit patio.

Money from ticket sales will be donated to The Family Foundation, a local organization that provides food and clothing to those who need it most this Christmas.

We look forward to seeing you this Christmas season.

Yours truly,

Sid and Sandy Chester

What is the grand prize for Christmas raffle that has been prepared by Sid's Stationery?

• 50% discount for all stuff in Sid's Stationery.

• A penthouse

• Stayed for 2 night at Meridian Inn.

• Romantic dinner at the five stars restaurant.

Sid's Stationery

2 Smythe St, Toronto, Canada M1B 5T6

Tel: [phone]

December 1st, 2020

Kerry Michaels

1 Stevens Rd.

Scarborough, Ontario, Canada M1E 4H7

Dear Ms. Michaels,

Seasons Greetings. As a valued customer, we wanted you to be among the first to know about our upcoming holiday sale. All craft paper, specialty printer paper, and decorative envelopes will be reduced by 50% for a month of December.

As per tradition at Sid's Stationery, we will be having a Christmas raffle. This year the grand prize is a 2-night stay for two at the Meridian Inn on Toronto Island. The winner will receive a free double occupancy stay in the penthouse suite as well as a free dinner on the moonlit patio.

Money from ticket sales will be donated to The Family Foundation, a local organization that provides food and clothing to those who need it most this Christmas.

We look forward to seeing you this Christmas season.

Yours truly,

Sid and Sandy Chester

All of the following are the stuff that will be reduced by 50% as long as the holiday sale, EXCEPT...

• Recycled paper

• Specialty printer paper

• Decorative envelops

• All craft paper

Sid's Stationery

2 Smythe St, Toronto, Canada M1B 5T6

Tel: [phone]

December 1st, 2020

Kerry Michaels

1 Stevens Rd.

Scarborough, Ontario, Canada M1E 4H7

Dear Ms. Michaels,

Seasons Greetings. As a valued customer, we wanted you to be among the first to know about our upcoming holiday sale. All craft paper, specialty printer paper, and decorative envelopes will be reduced by 50% for a month of December.

As per tradition at Sid's Stationery, we will be having a Christmas raffle. This year the grand prize is a 2-night stay for two at the Meridian Inn on Toronto Island. The winner will receive a free double occupancy stay in the penthouse suite as well as a free dinner on the moonlit patio.

Money from ticket sales will be donated to The Family Foundation, a local organization that provides food and clothing to those who need it most this Christmas.

We look forward to seeing you this Christmas season.

Yours truly,

Sid and Sandy Chester

When is the holiday sale will be held?

• On the weekend

• For a month of December

• The early new year

• At Christmas Eve

Sid's Stationery

2 Smythe St, Toronto, Canada M1B 5T6

Tel: [phone]

December 1st, 2020

Kerry Michaels

1 Stevens Rd.

Scarborough, Ontario, Canada M1E 4H7

Dear Ms. Michaels,

Seasons Greetings. As a valued customer, we wanted you to be among the first to know about our upcoming holiday sale. All craft paper, specialty printer paper, and decorative envelopes will be reduced by 50% for a month of December.

As per tradition at Sid's Stationery, we will be having a Christmas raffle. This year the grand prize is a 2-night stay for two at the Meridian Inn on Toronto Island. The winner will receive a free double occupancy stay in the penthouse suite as well as a free dinner on the moonlit patio.

Money from ticket sales will be donated to The Family Foundation, a local organization that provides food and clothing to those who need it most this Christmas.

We look forward to seeing you this Christmas season.

Yours truly,

Sid and Sandy Chester

When was the letter made?

• December 11th, 2020

• December 1st, 2019

• December 11th, 2019

• December 1st, 2020

January, 13^th

Lopez

761 Rose Road

Tacoma, WA

Dear Ms. Lopez,

I have received your letter of January, 10^th regarding your recent stay at Happy Hotel. I am very sorry that you did not have a pleasant experience. You are certainly correct that it unacceptable to come to a room that has not been cleaned and also to not receive your wake-up call. Please know that this was an isolated incident and that our customers usually have an extraordinary and problem-free stay at our hotel.

In an effort to remedy this unfortunate situation, I have enclosed a voucher for a one. night stay, breakfast inclusive, at our hotel. A complimentary breakfast brought to the room at the time specified by guests. I encourage You to return to Happy Hotel and experience the comfort, service, and elegance that we are known for. If there is any way I can be of further assistance, please do not hesitate to contact me by telephone or mail.

Sincerely,

Franky

Owner

What did Franky write to Lopez?

• to ask something

• to buy something

• to apologize for poor service

• to inquiry something

January, 13^th

Lopez

761 Rose Road

Tacoma, WA

Dear Ms. Lopez,

I have received your letter of January, 10^th regarding your recent stay at Happy Hotel. I am very sorry that you did not have a pleasant experience. You are certainly correct that it unacceptable to come to a room that has not been cleaned and also to not receive your wake-up call. Please know that this was an isolated incident and that our customers usually have an extraordinary and problem-free stay at our hotel.

In an effort to remedy this unfortunate situation, I have enclosed a voucher for a one. night stay, breakfast inclusive, at our hotel. A complimentary breakfast brought to the room at the time specified by guests. I encourage You to return to Happy Hotel and experience the comfort, service, and elegance that we are known for. If there is any way I can be of further assistance, please do not hesitate to contact me by telephone or mail.

Sincerely,

Franky

Owner

What Is Franky offering?

• discount

• lunch

• another hotel

• a free stay and meal

January, 13^th

Lopez

761 Rose Road

Tacoma, WA

Dear Ms. Lopez,

I have received your letter of January, 10^th regarding your recent stay at Happy Hotel. I am very sorry that you did not have a pleasant experience. You are certainly correct that it unacceptable to come to a room that has not been cleaned and also to not receive your wake-up call. Please know that this was an isolated incident and that our customers usually have an extraordinary and problem-free stay at our hotel.

In an effort to remedy this unfortunate situation, I have enclosed a voucher for a one. night stay, breakfast inclusive, at our hotel. A complimentary breakfast brought to the room at the time specified by guests. I encourage You to return to Happy Hotel and experience the comfort, service, and elegance that we are known for. If there is any way I can be of further assistance, please do not hesitate to contact me by telephone or mail.

Sincerely,

Franky

Owner

What is suggested about Lopez?

• She wants to solve the hotel’s problem.

• She wrote a letter complaint.

• She wants to ask something.

• She wanted to speak to Franky.

January, 13^th

Lopez

761 Rose Road

Tacoma, WA

Dear Ms. Lopez,

I have received your letter of January, 10^th regarding your recent stay at Happy Hotel. I am very sorry that you did not have a pleasant experience. You are certainly correct that it unacceptable to come to a room that has not been cleaned and also to not receive your wake-up call. Please know that this was an isolated incident and that our customers usually have an extraordinary and problem-free stay at our hotel.

In an effort to remedy this unfortunate situation, I have enclosed a voucher for a one. night stay, breakfast inclusive, at our hotel. A complimentary breakfast brought to the room at the time specified by guests. I encourage You to return to Happy Hotel and experience the comfort, service, and elegance that we are known for. If there is any way I can be of further assistance, please do not hesitate to contact me by telephone or mail.

Sincerely,

Franky

Owner

What is the significance of January 13^th 2017?

• It is the day of the voucher.

• It Is the date of the letter is written.

• It is the last day the voucher can be used.

• It is Lopez’s staying day.

January, 13^th

Lopez

761 Rose Road

Tacoma, WA

Dear Ms. Lopez,

I have received your letter of January, 10^th regarding your recent stay at Happy Hotel. I am very sorry that you did not have a pleasant experience. You are certainly correct that it unacceptable to come to a room that has not been cleaned and also to not receive your wake-up call. Please know that this was an isolated incident and that our customers usually have an extraordinary and problem-free stay at our hotel.

In an effort to remedy this unfortunate situation, I have enclosed a voucher for a one. night stay, breakfast inclusive, at our hotel. A complimentary breakfast brought to the room at the time specified by guests. I encourage You to return to Happy Hotel and experience the comfort, service, and elegance that we are known for. If there is any way I can be of further assistance, please do not hesitate to contact me by telephone or mail.

Sincerely,

Franky

Owner

What time could Lopez eat her complimentary breakfast?

• at the time selected

• any time she chooses

• in the afternoon

• at night