Mystery Shopper

1. What kinds of businesses use mystery shoppers?

• any business that has customers

• only businesses that sell products

• any business that has a problem with its staff

What should you do if you want to become a mystery shopper?

• write emails to businesses

• register on a website

• attend a business and customer service course

What is true about the job of a mystery shopper?

• It's a full-time job

• It's a part-time job

• You can work at weekends only

How long does the typical job at a shop take?

• 30 minutes

• a few hours

• it's not mentioned

What happens to the things mystery shoppers buy?

• Mystery shoppers can keep them,buy they have to pay for them

• Companies give you the money for them and you can keep them

• They have to give them back to the companies

How did the waitress find out Nigel was a mystery shopper?

• She asked his wife

• She used to be a mystery shopper, too

• His wife said it by accident

How do you like the idea of working as a mystery shopper?

What businesses or shops would you choose to visit?

What qualities do you think a good mystery shopper should have?