housekeeping

Scope of housekeeping work will depend on where the housekeeping activity is performed.

• True
• False

Facilities and fixtures are properly arranged and installed

• Safety
• Orderliness
• Cleanliness

Cleanliness and orderliness are the same.

• True
• False

___________ is the process of freeing your place from dust and germs through thoroughly washing, dusting and throwing away unecessary items.

• Cleaning
• Organizing

Involves creating a system for storing and finding things.

• Cleaning
• Organizing

For commercial housekeeping, this department is in-charge for the cleaning and room maintenance.

• Linen and Laundry
• Room Service
• Room Maintenance

Organizing comes first before cleaning

• True
• False

Supports the Executive Housekeeper in all duties of the housekeeping operation and cleanliness levels in all areas of the hotel.

• ROOM BOY, CHAMBERMAID OR ROOM ATTENDANT

• ASSISTANT EXECUTIVE HOUSEKEEPER

• HEAD HOUSEMAN OR PUBLIC AREA SUPERVISOR

• HOUSEKEEPING MANAGER

The three major functions of the housekeeping department are to keep the hotel ____.

• clean, sanitary, and attractive

• free of mold, mildew, and dust

• secure, clean, and occupied

• occupied, modern, and successfully marketed

Cleanliness and sanitation are both important to the housekeeping department.

• True

• False