Technical communicator has to communicate

• the weather.

• specialized information to readers and listeners.

• should inspire the imagination of readers.

Which of the following is NOT part of the "four challenges of technical writers.

• The information challenge

• The grammar challenge

• The persuasion challenge

• The Ethics challenge

In chapter two of the text, we discuss why communications break down. Select the best answer.

• Poor choice of channels.

• Receiver inattentiveness.

• Poor sender encoding.

• Lack of knowledge in sender or receiver.

• All of the above.

In chapter two of the text audiences are broken into three groups. Experts, informed person and laypersons. For an informed person the writers communication goal is:

• Facts and Figures Explained

• Just the facts and Figures

• Facts and figures explained in simplest form.

The first line of the Audience / Purpose Profile form is:

• Audience relationship to the author

• Probable questions

• Primary audience

• Intended Tone

The following is NOT an example of ethical issues in workplace collaboration.

• Intimidating co-workers.

• Claiming credit for others’ work.

• Being late for meetings.

• Hoarding information

When assigning roles for the meeting this person is normally responsible managing the visual aids.

• The leader

• The recorder

• The timekeeper

• The participant

When using an efficient technical writing process which of the following should you do first?

• Composing the first draft

• organizing the content

• fixing errors

A report that begins with a general point that establishes the similarity between the two subjects is a

• Comparative Report

• A feasibility Report

• A research report

In reference to levels of response to persuasion which is the highest level

• Compliance

• Internalization

• Identification