Intro Chapter 7

Managers must make sure that employees get the work completed.

• True

• False

Effective leaders must be influential in all of these categories except:

• position influence

• reward influence

• novice influence

• identity influence

Management styles are:

• the way a manager treats and directs employees

• the way a manager pays employees

• the way a manager greets his employees

• the way a manager hires his employees

Leadership skills are the abilities to influence individuals and groups to not meet important goals

• True

• False

Human relation skills are:

• the ability to influence individuals and groups to accomplish important goals

• knowing the way people get along with each other

• combining skills of team, byt identify any problems that arise.

• understanding your own strengths and weaknesses

A manager should treat each employee the same.

• True

• False

Which of the following makes employees feel good about coming to work.

• human relation skills

• job satisfaction development

• communication skills

• leadership skills

Tactical management is less directive and involves employees; good for when work is routine.

• True

• False

Managers must get employees involved in making decisions.

• True

• False