Cross Cultural Mgmt: Barriers to Intercultural Communication

All the answers below are the things that matter in non-verbal communication, EXCEPT:

• Body language

• Silence

• Assumption

These are what assumptions are related to, EXCEPT

• to how people think about themselves

• to how people think that things work

• to the presumed likings of people

• to the presumed choices of people

Why in Eastern culture silence is valued?

• Mark pauses in a discourse

• Sign of indifference

• Avoid improper use of words

Assumptions are also related to …

• Time & culture

• Time & space

• Culture & silence

Cultural assumptions that is space-related have to do with

• Life is seen as continuity or not

• Belonging or not belonging

Assumption relates to identity, which means:

• It relates to the orientation towards the past and present

• It relates to ideal conduct in certain social contexts

• It relates the unity of mankind beyond the border

Stereotyping people has a negative impact on any intercultural relationship it feeds our confirmation bias, which means

• We have the tendency to confirm our prejudice instead of seeking accurate observations

• We believe that people are genuinely different from one another

• We naturally have a healthy dose of motivated skepticism

If confronted by negative stereotype, people tend to do such things, EXCEPT

• Deny the truth of such accusations

• Feel under attack

• Defend their personality

• Always find a way to think objectively

Stereotypes are necessary for establishing one’s own cultural identity, because

• It confirms the worth of a cultural group involved

• It becomes a tool to compare itself to other group and become aware

What is an Ethnocentrism attitude means?

• The perception that every culture has its own good and difference that must be respected

• Perception of the other always is based on one’s own culture

• world-oriented view that focuses on using the best approaches