EverFi Character Playbook- Communicating Effectively

The person who interprets a message is called the:

• Sender

• Receiver

• Gossiper

• Channel

Message channels can include:

• Written messages

• Spoken messages

• Visual messages

• All of the above

The way you speak, or your ____, can let others know how you are feeling.

• Voice

• Tone

• Emotion

• Language

You might have trouble interpreting a message if:

• The message is concise

• You can hear a person's tone

• You can't see a person's body language

• Both B and C

Someone who wants to be a good listener could try

• Making eye contact with the person speaking

• Using closed posture

• Summarizing back what the speaker is saying

• Ignoring the speaker's nonverbal cues

Someone who wants to be an effective listener could try...

• Using closed posture

• Avoiding eye contact with the speaker

• Putting aside distractions

• Ignoring the speakers nonverbal cues

Which is an example of using gestures to express yourself?

• Smiling

• Waving

• Opening your eyes wide

• Frowning

Which is an example of using facial expressions to show your emotions?

• Pumping your fists

• Shrugging your shoulders

• Snapping your fingers

• Smiling

You can communicate responsibly using technology by

• Not sending or posting hurtful or embarrassing messages about others

• Not posting your whereabouts on public sites

• Remembering that what you send or post online is permanent

Which of the following is true about message channels?

• They are used to transmit information

• They sometimes involve technology

• They can be written, spoken or visual

• All of the above