D13 Slowness

D13 Slowness

Professional Development

13 Qs

quiz-placeholder

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D13 Slowness

D13 Slowness

Assessment

Quiz

English

Professional Development

Medium

Created by

Huda Din

Used 25+ times

FREE Resource

13 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

10 sec • 1 pt

1- CST has slowness case and he consumed his Quota and line speed was downgraded, CAA action :

Escalate the ticket as speed variance case

inform him that his speed downgraded [till the end of the monthly subscription] after consuming the basic Quota

2.

MULTIPLE CHOICE QUESTION

10 sec • 1 pt

2- CST has slowness in Browsing your action :

Add We DNS then restart port

Check download rate

3.

MULTIPLE CHOICE QUESTION

10 sec • 1 pt

3- CST has slowness in Streaming your action :

Check if there is streaming issue on Youtube on Auto Quality

Handle as BLQ

4.

MULTIPLE CHOICE QUESTION

10 sec • 1 pt

4- Family CST has slowness case :

Transfer cst to Option Pack VDN

Transfer cst to Family VDN

5.

MULTIPLE CHOICE QUESTION

10 sec • 1 pt

6- Option Pack cst has Slowness case :

Transfer cst to Option Pack VDN

Transfer cst to Family VDN

6.

MULTIPLE CHOICE QUESTION

10 sec • 1 pt

6- Option Pack cst has Slowness case :

Transfer cst to Option Pack VDN

Transfer cst to Family VDN

7.

MULTIPLE CHOICE QUESTION

10 sec • 1 pt

7- CST has Slowness case and his POP Within Ratio your action :

Handle normal

Stop Trouble shooting and infporm CST with script

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