Vocabulary for Retail Business

What is retail store?

• A store that sells directly to end user.

• A wholesales store.

• A store that sells directly to end producer.

• A store that sells special price

What is the example of department store?

• Seven Eleven

• Mom and pop store

• Terminal 21

• Kim Yong market

What is the role of customer service?

• Complaint the customers.

• Say slang words to customer.

• Don’t say thank you.

• Assist the customers when get in the shop.

A: I don’t want this shirt anymore, Can I……………..my money?

B: Sorry madam, we cannot do that for you.

• Return

• Reduce

• Refund

• Reuse

A: How can we get more............ for the end of this month?

B: We have to release the new promotion.

• People

• Profit

• Place

• Post

We will give the ..............to a group customers on Monday to collect the data from them.

• Save

• Say hi

• Survey

• post card

.......................is when the dynamic values become or stay equal to each other.

• equal

• balance

• the same

• equilibruim

What is the sample of retails chain?

• Barnes and Noble

• Khao San Street

• Dorara

• JJ mall

Top e-commerce sites in Thailand 2019.

• Shoppee

• Amazon

• Lazada

• Chilido

Where can I buy orange, banana, and apple?

• England

• Shoes shop

• Stationery shop

• Supermaket