Business and Professional Excellence

Learning about workplace culture is critical to your success.

• True

• False

A common mistake among so-called professionals is neglecting to take an inventory of others in the working environment.

• True

• False

For you to succeed in any professional environment, you do not have to be aware of and sensitive to differences between yourself and others.

• True

• False

Your ability to communicate effectively when encountering difference is an essential component of professional excellence.

• True

• False

As the economy has gone global and customers and clients have diversified, many organizations have reduced their efforts to diversify their workforce.

• True

• False

There are many advantages to diversity among employees, such as multiple perceptions in decision making and increased understanding of the customer base.

• True

• False

Which are the few examples of the diversity you’ll encounter in the workplace?

• Gender

• Ethnicity and race

• Language differences

• Religion

Working in a team context can be both a rewarding and an exhausting experience for any professional.

• True

• False

The strategy for strengthening teamwork is to ensure that all team members have a fair say in the decision-making process.

• True

• False

If team members are having difficulties with their responsibilities, they need to solve them without the help from the team.

• True

• False