Email Etiquette

You should avoid using Capital letters in email

• True

• False

Respond to emails as soon as you’re realistically able to

• True

• False

Proofread every email you send

• True

• False

It is unprofessional to include your full name, title, your company and your contact number.

• True

• False

Always end your email with the appropriate phrase, “Kind regards”, “Thank you”, “Sincerely” and so on.

• True

• False

The ideal email is brief and gets directly to the point.

• True

• False

Forward sensitive or confidential emails

• True

• False

Use email address like [e-mail]

• True

• False

Always use expressions like, "Hey you guys," "Yo," or "Hi folks."

• True

• False

Don't write anything that would be ruinous to you or hurtful to others

• True

• False