Enhancing Decision Making

When there is no well-understood or agreed-on procedure for making a decision, it is said to be:

• undocumented.

• unstructured.

• documented.

• semi-structured.

If you can follow a definite procedure to make a business decision, you are making a(n) ________ decision.

• ad-hoc

• unstructured

• semi-structured

• structured

Which type of decision is deciding whether to introduce a new product line?

• Structured

• Unstructured

• Recurring

• Nonrecurring

The ________ phase of decision making involves identifying and exploring various solutions to a problem.

• choice

• design

• implementation

• analysis

Which of the following systems support a manager's role as figurehead of an organization?

• DSS

• Telepresence systems

• E-mail

• ESS

________ are visual tools for presenting performance data in a BI system.

• Dashboards and scorecards

• Parameterized reports

• Reports and the drill-down feature

• Scenarios and models

You can use location analytics to determine how best to route your deliveries of products to retail outlets.

• True

• False

Which of the following types of systems would be used to present senior marketing executives with in-depth information about customer retention, satisfaction, and quality performance?

• MIS

• DSS

• ESS

• TPS

What-if analysis works forward from known or assumed conditions.

• True

• False

DSS primarily address semi-structured problems.

• True

• False