HRM533_Chapter 5

A program which is narrowly focused and oriented toward short-term performance concerns is best to describe

• training

• development

The second phase in training and development model is

• need assessment

• training evaluation

• training evaluation

• training design

The tangible and teachable skills needed to do a job is best to describe

• hard skills

• soft skills

X is the process of determining a training program’s content by studying the tasks and duties a job involves. What is X?

• person analysis

• organization analysis

• task analysis

Which of the following is/are the issues need to be tackle in training design phase? (may choose more than 1 answer)

• Instructional objectives

• Trainees readiness

• Assessment of trainees need

• Characteristics of instructors

Which of the principle of learning apply the principle of people learn by copying others behaviour?

• Goal setting

• Modeling

• Active practice and repetition

• Individual differences

Which of the following training method is/are suitable to be used to sharpen skills of the participants? (may choose more than 1 answer)

• Special assignment

• Games

• Behaviour modeling

• Classroom

The formal process of familiarizing new employees with the organization, their jobs, and their work units is called as

• team training

• orientation training

• cross training

• basic skills training

A method by which employees are given hands-on experience with instructions from their supervisor or other trainer is called as

• apprenticeship training

• on-the-job training

• special assignment

• coaching

Test questions and exit-entrance questions are the tools that can be used to measure X. What is X?

• participants' reaction

• the amount of learning participants acquired

• participants' behavioural changes on the job

• program's return on investment