on the phone

Peter: Hi Laura! I have two tickets for the concert at the stadium. Would you like to come with me?

Laura: Hello Peter! ______ . What time is it going to start? Peter: At 20.30.

Laura: See you there.

Choose the best answer

• A) I’m sorry, but I can’t

• B) I’m sorry to hear that

• C) Sure. I’d like to

• D) I’m afraid I’m busy

Pamela: Hello, Pamela speaking.

Sam: Hello Pamela. Is your brother in?

Pamela: ______. I’ll get him.

Sam: Thanks

• A) Hang on a minute

• B) He’s gone out

• C) I’m afraid he’s not available

• D) I hope to see him soon

Tom: Hello! Is Mary there?

Sue: ________?

Tom: This is Tom Winters

• A) Can you hold on a minute

• B) May I ask who’s calling

• C) Would you like to leave a message

• D) Could you please call later

Anita: Hello, Anita speaking.

Tony: Hello Anita. Could I speak to Nick?

Anita: I’m sorry, but ___________. Would you like to leave a message?

Tony: Can you tell him to call me? It’s about the Maths exam.

• A) I’ll get him

• B) hang on a minute

• C) I’ll put you through

• D) he’s not available

Sally: The cake in the oven burned.

Jenny: Oh really? ______ .

• A) I hope you can come

• B) I hope to meet you there

• C) I’m sure you’re available

• D) I’m sorry to hear that

David: Hello! David speaking

Annie: Hello David. Is Tony there?

David: He’s gone out. _____________?

Annie: Could you ask him to call me?

• A) Would you like to leave a message

• B) Could I ask who’s calling

• C) Why don’t you call later

• D) Could you please repeat that?

Mark: Hello! This is Mark.

Joanna: Hello Mark! We’re organizing a bicycle race. Would you like to join us?

Mark: ______. It’s a bad line.

Joanna: I’ll call back later.

• It sounds terrific

• I can’t hear you well

• I’m afraid I’m busy

• Thanks for calling

Emma: Hello! This is Emma.

Cathryn: Hello Emma! I can’t come to the café. I have a terrible headache.

Emma: __________. We’ll meet later then.

• A) I’ll text you the address

• B) I guess I’ll see you in a few minutes

• C) I hope you feel better soon

• D) It’s a very special place

Kevin: This is Kevin Rogers. Could I speak to Dr. Adams, please?

Sarah: He’s examining a patient now. ___________ ?

Kevin: Could you ask him to call me?

• A) May I ask who’s calling

• B) Would you like to leave a message

• C) Could you please repeat that

• D) Could you please repeat that?

Sam: Hello! This is Sam speaking. Is Robert there?

Sally: Hello! I’m sorry, but __________ .

• A) he’s not available

• B) hold on a minute

• C) I’ll call back later

• D) I’ll talk to you soon.